Privacy policy

INTRODUCTION

Thank you for visiting the Hi Vitamins website (the "Website"). This privacy policy is a complete disclosure and explanation of the practices relating to the collection, use and disclosure of information transmitted on the Website or through other related services of Hi Vitamins ("Company", "we", "we"). The Company is committed to protecting the privacy of users of the Website and safeguarding the information of said users to the extent possible. Our privacy practices and policies are set out below.

USE OF THIS SITE BY CHILDREN

Although the Website may be accessible to children under 13 years of age, we will not knowingly collect, maintain or use any personal information from such children, and no part of the Company's services are directed to persons under 13 years of age. IF YOU ARE UNDER 13 YEARS OLD, PLEASE DO NOT USE OR ACCESS THIS COMPANY'S SERVICES AT ANY TIME OR IN ANY MANNER.

If we become aware that we have collected any personal information from children under 13 years of age, we will delete such information from our databases immediately. If you are a parent or guardian and discover that your child under the age of 13 has obtained a Company account, you may notify the Company at info@hivitamins.com and request that we delete that child's personal information from our systems.

INFORMATION COLLECTED ABOUT YOU AND OUR USE OF SUCH INFORMATION

The following describes the types of personal information and other information we may collect about you, and how we use and maintain that information:

CONTACT INFORMATION

In general, you can visit the Website without revealing any personal information, other than the technology-related information described in the section below. However, to register on the Website, place an order or participate in member interaction, you will be asked to provide personal information such as, but not limited to, your name, postal address, email address, date of birth , gender, phone number, billing/credit card information and other information you may provide to us. We also collect and store any personal information and other data that you have provided to us through the Website, by email or otherwise.

We use this information to respond to any inquiries you may send us, to track and monitor usage of the Website, and to communicate with you about your account and your use of the Website. Additionally, we may use this information to send you periodic publications related to the Company and/or the Company's products, unless you inform us that you wish to opt out of receiving such email communications. We also use this information to operate the Website; in particular, to facilitate postings to our discussion forums. We may also use this information for targeted advertising and other marketing purposes. We may also use this information to measure the effectiveness of the Website, tailor our products and services, better advertise to suit the personal interests of you and others, estimate the size of our audience, and any other use that the Company believes could improve your experience using the Website.

WEBSITE INFORMATION

The Website collects and stores information that is generated automatically as you browse the Website. This aggregate information is collected across the site and includes anonymous website statistics. The Website also uses browser cookies to store user preferences and record session information. "Cookies" are pieces of information that your browser stores on your hard drive. This technology allows the storage of the user's preferences, user ID and password, if applicable, and remembers you when you perform an action on the Website. You can disable the "cookie" function through most standard browsers; however, most functions of the Website may not function properly, including, but not limited to, login and ordering functions, if the ability to accept cookies is disabled.

Additionally, when you visit the Website, our system automatically collects information such as your web request, Internet Protocol ("IP") address, numbers assigned to your computer by your Internet Service Provider (ISP), browser type, language browser, domain names, referring and exit pages and URLs, platform type, number of clicks, clear gifs, internet tags, landing pages, page views and the order of these page views, the amount of time spent on particular pages, monitoring network traffic, active scripting, the date and time of your request, and the unique identity of your browser. This information is used to analyze trends, administer the Website, improve the design of the Website, track user movement and improve the services we offer.

OTHER INFORMATION

We may retain any data that you provide to us in an email or other inquiry, to track the types of questions we receive, analyze trends, administer the Website and the services we offer, improve the design of the Website and the services we offer, track the movement of users and improve the services we offer.

DISCLOSURE AND USE OF INFORMATION

We will comply with any subpoena, court order or other legal process for any of the information about you in our possession, and we may use such information to establish or exercise our legal rights, or to defend against legal claims. We reserve the right to disclose your personal information, including data about the pages you have visited, to third parties if we believe it is necessary to protect our systems, Website, business, users or others.

Additionally, information about you in our possession may be disclosed as part of any merger, acquisition, sale of company assets or transition of service to another provider, as well as in the unlikely event of insolvency, bankruptcy or receivership in which your Personal information would be transferred as one of the company's business assets. We do not guarantee that any entity receiving such information in connection with one of these transactions will comply with all the terms of this policy, nor will the Company be responsible for any breach of security that may occur after the transfer of the information.

We use your personal information to process orders, maintain your membership, store information, and provide marketing or promotional materials. We may also disclose your personal information to authorized contractors used by the Company to support our business and the provision of services to you (such as, but not limited to, fulfillment services, customer service, technical support, delivery services and financial institutions) . We will require such third parties to agree to treat your personal information in accordance with the guidelines set out in this Policy. We may, at our discretion, disclose personal information, when deemed necessary or appropriate, to law enforcement or authorized government organizations, to protect our rights or the rights of others, to prevent identity theft and damage to persons or property, to combat fraud, to ensure the integrity of our business, or to otherwise protect the rights, property or safety of the Company and our employees or others.

Additionally, we may make full use of all information acquired through the Website that is not in personally identifiable form, as stated above. This includes the disclosure of non-identifying transaction information to third parties for accounting and record-keeping purposes. Disclosure of non-identifying information, such as aggregated user data and other similar data, may also be provided to potential business partners, advertisers and others.

EXCLUSION PROCEDURES

Once you register with the Company, we may send you administration-related emails, as well as emails to facilitate your access to the Company's services, including providing you with related updates. We cannot offer you the opportunity to opt out of receiving these communications. If you wish to stop receiving these communications, please contact us by email at info@hivitamins.com.

However, we give you the opportunity to opt out of receiving other types of communications, including emails informing you about the Company's services and other offers we think you will be interested in. If you wish to stop receiving these communications, please click the "Unsubscribe" link in any such email, or contact us by email at info@hivitamins.com.

Please note that we may respond with an automated message, explaining the steps necessary to unsubscribe. There may be a time delay between the initiation of the opt-out process and the time communication is interrupted. During this interim time, you may continue to receive marketing messages or confirmation emails from us. The Company will not be responsible for any problems, concerns, delays or damages associated with the exclusion process.

LINKS AND THIRD PARTY TOOLS OR SERVICES

The Website may include access, links or connection to third party websites. This privacy policy does not apply to these linked websites. The Company is not responsible for the privacy practices or the content of any such other websites, including websites that may have a special relationship, business relationship, or partnership with the Company. Linked sites may collect personal information from you when you access their site. Each website should be reviewed on its own